Statement, 16 March 2020 - Situation COVID-19

Following Royal Decree 463/2020, of March 14, declaring the state of alarm for the management of the health crisis situation caused by COVID-19, we want to show our solidarity and let you know that your safety and the of our employees are our highest priority. Therefore, we inform you that we will proceed to cancel all reservations with arrival and departure until April 2, inclusive.

Also, reservations cannot be made for the period between March 16 and April 2, inclusive.

Are you currently staying in our hotel and can't go home?

Go to reception and our staff will help you find the best possible solution.

Do you have a reservation made directly with us scheduled entry between March 16 and April 2 included?

• If your reservation has a flexible cancellation policy, it will automatically be canceled.
• If your reservation is non-refundable, please contact us by calling +34 952 765 621 or sending an email to info@puertoazul.net informing you of the different possibilities.

Are you planning to come starting from April 3rd ?

At the moment, and following the instructions of the relevant authorities and Royal Decree 463/2020, of March 14, all reservations are maintained. We will update the information in accordance with the measures indicated by the competent regional and national authorities to contain this pandemic.


We will continue updating the information through this medium.

Thanks for trusting us and we hope to see you soon